Terms of service
What applies when you use this website, ask for an estimate, or book work with us.
Using this website
The information here is provided in good faith and kept as accurate as we can, but it is general. Nothing on this site is a binding quote or a guarantee of a repair outcome. If something matters to your decision, ask us and we will confirm it in writing.
Estimates
AI photo estimates and other remote estimates are preliminary ranges based only on visible damage and the information supplied. They are not binding quotes or repair authorisations. A firm written estimate requires an in-person inspection, parts verification and, where necessary, teardown. If we find further damage, we will explain what changed and obtain approval before continuing.
Booking and cancellation
Booking a slot holds shop capacity for your vehicle. If you need to cancel or move a booking, let us know as early as you can so we can offer the slot to someone else. We will do the same if something on our side changes.
Insurance work
Where an insurer is paying, the repair still has to be authorised by them. We handle that correspondence, but we cannot start authorised work before they approve it. You always have the right to choose which shop repairs your vehicle.
Warranty
Our workmanship is warranted for as long as you own the vehicle. Parts carry the manufacturer's own warranty. The warranty does not cover later collision damage, misuse, or wear unrelated to the repair we carried out.
Vehicles left with us
Please remove valuables before leaving your vehicle. We take reasonable care of vehicles on site but cannot accept responsibility for personal items left in them.
Changes to these terms
If these terms change, the updated version is published on this page. The terms that apply to your repair are the ones in force on the day you approve the work.
Questions about these terms
Email djorowski@aventusautomotivegroup.com or call (204) 232-4841.